Salesmade Ltd

ADDRESS: Unit 18 – 19 Stokelake Park Industrial Estate,  Farmbrough Close, Aylesbury, HP20 1DQ

Our website address is: http://salesmade.co.uk

WHAT PERSONAL DATA DO WE COLLECT AND WHY WE COLLECT IT?

We collect data from users and site visitors. This may include personal data, such as name, email address; and technical data, such as information about cookies.

Any personal data collected and retained through question/contact forms are used solely for contacting you back and answering your questions about one of the services that we offer. We may keep your data for a period of time that is required to address your initial request or to deliver our service and convey business arrangements with you.

We use Google Analytics which uses cookies to track visitor interactions with this website. We use those statistics internally to improve website user experience and website operation. You can block cookies to be saved on your device or you can delete cookies once saved.

We collect anonymous data of IP addresses of visitors. An IP address is used to identify the country, city and network from which a computer is connecting to the internet. We analyse the IP address of website visitors to improve the website operation and detect spam.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

WHO WE SHARE YOUR PERSONAL DATA WITH?

We don’ share any personal data with anyone.

HOW LONG WE RETAIN YOUR DATA?

We keep contact form entries for six months, analytics records for 25 months, and customer purchase records for ten years.

WHAT RIGHTS YOU HAVE OVER YOUR DATA?

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. You can email your request to admin@frameworkdigital.co.uk This does not include any data we are obliged to keep for administrative or legal purposes.

WHERE WE KEEP AND PROTECT YOUR DATA?

Your web and email hosting are based on U.K. servers. We use third-party cloud storage services Dropbox, Amazon AWS and Google. European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. We check and ensure that our service providers are compliant.

COMPLAINTS PROCEDURE
We provide a quality service for our clients and hope you will be pleased with the work we do for you. We constantly seek to improve our service and we monitor our service standards. Our formal complaints handling procedure can be obtained on request – call 01296 431292